POLICIES

*PLEASE READ ALL POLICIES BEFORE BOOKING*

NEW CLIENTS

A $50 non-refundable deposit is required from all new clients. Please send your e-Transfer to killerbeautystudio@gmail.com within 6 hours of booking to confirm your appointment. Your deposit will go towards the payment of the appointment.

Address will be sent via e-mail after booking.

LATE ARRIVALS

If you arrive 15+ minutes late to your appointment, I have the right to refuse service, and you will be charged a $50 cancellation fee.

CANCELLATION/RESCHEDULING

All cancellations/resechduling requires at least 24 hours advance notice. After 24 hours clients will be subject to a $50 fee, payable immediately.

PRE-APPOINTMENT REMINDERS

  • Arrive 5-10 minutes early to allow yourself time to settle in. Your appointment is booked for an allocated amount of time, and starts at the time selected. More time on the lash bed, means more lashes on your eyes!

  • Avoid any caffeine before your appointment to eliminate eye twitching. It's much harder to lash a moving target!

  • Remove all makeup and wash your lashes before your appointment. Dirty lashes reduce retention.

  • If you wear eye contacts, remove them before your appointment as they can dry out.

  • No talking or moving around. While I love to get to know you, any talking or movement makes it difficult to apply your lashes.

  • Phone must be put away and set to silent to avoid distractions.

  • Dress in layers in case you get cold or hot.

  • A mask must be worn for the entire duration of your appointment.

  • Due to COVID restrictions, guests are not allowed.

  • Cash payment is preferred.

MY GUARANTEE

My clients experience great retention with their lashes, as some only have to come in every 6 weeks! Check out the RETENTION highlight on my Instagram for some examples!

However, mistakes do happen. If you have any issues with your lashes, you must notify me immediately. I will provide any adjustments free of charge within the first week as I see fit.

Please note, if you do not follow proper care instructions, I will not be held responsible. In this case, you will need to book an appointment for any corrections.